Vision to Venture: Building a Telemarketing Empire in Costa Rica with Richard Blank

Join us in this episode as we dive into the incredible journey of our guest Richard Blank, who embarked on a vision quest at 27, moving abroad to Costa Rica and founding Costa Rica's Call Center (CCC) from scratch. Our guest, Richard Blank, shares insights on taking chances, advanced telemarketing strategies, conflict management, soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, and the art of phonetic micro expression reading. Discover the secrets behind CCC's success and the lessons learned along the way.

 

Connect with Richard Blank

LinkedIn: https://www.linkedin.com/in/costaricascallcenter/

Website: https://costaricascallcenter.com/en/costa-ricas-call-center-2/

 

Connect with Chris Troka:

LinkedIn:https://www.linkedin.com/in/christopher-troka-3a093058/ 

Website: https://focused-biz.com/

Website: https://christroka.com/